Our Refund Commitment
At aquaphorushub.it.com, customer satisfaction is central to our service. If you are not entirely satisfied with your purchase, we provide a structured refund process designed to be fair, transparent, and efficient.
Eligibility for Refunds
Refunds are available for most items returned within 60 days of delivery. Products must be unused, unopened, and in their original packaging to qualify. Items that have been tampered with, damaged due to misuse, or missing components may not be eligible for a full refund.
Initiating a Return
To begin the return process, contact our support team at support@aquaphorushub.it.com. Include your order number and a brief explanation of your request. Once approved, you will receive detailed instructions on how to return your item(s).
Refund Timeline
After we receive and inspect your returned items, please allow 5–10 business days for your refund to be processed. Refunds are issued to the original payment method used during checkout. You will receive a confirmation email once the transaction is complete.
Return Shipping Costs
Returns are free of charge. aquaphorushub.it.com covers the cost of return shipping for all eligible items, ensuring that requesting a refund does not create additional financial burden for our customers.